Reporting spam with the Report spam button

Getting spam in your Inbox? With the Report spam button, you send the message to the WebOké spam team and the webmail moves it to your Spam folder. This way our spam filter learns from the message and gets better at blocking similar spam.

1. Select the spam message. You can also select several messages at once.
2. Click Report spam at the top.
3. Want to get rid of the message straight after reporting it? Turn on Delete message after reporting. If you leave this off, the message goes to the Spam folder.
4. Click Yes, report spam.

You will then see the message 1 message(s) reported as spam and moved to the Spam folder. If the Spam folder doesn't exist yet, the webmail creates it.

Tip: reported a legitimate message by mistake? Move it back from the Spam folder, see The Spam folder and restoring good mail.

Don't ask me again

If you tick Don't ask me again, the Report spam button reports messages straight away from then on, without showing this window. The webmail remembers this choice in your browser.

Please note: only report genuine spam. A newsletter you signed up for yourself is not spam. For that, use the unsubscribe link at the bottom of the newsletter. Not sure whether an email is phishing, for example an email that seems to come from WebOké or your bank? Then read Is this email really from WebOké? Recognising phishing and using the action code.

Blocking a sender completely

Never want to receive mail from a particular sender again? Create a filter that deletes their messages (see Examples of useful filters), or block the sender for your whole domain under SPAM Filters in DirectAdmin (see SPAM Filters: blocking senders, domains and words).