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Formatting, drafts and extra options

By default, a message is plain text: no bold, colours or images in the text. If you want formatting, turn on the HTML editor. This article also explains how to save a draft and which extra options are available.

Formatting with the HTML editor

The Compose screen with the HTML editor toolbar above the text
(1) the formatting toolbar
  1. Click the small button with the image icon at the top left of the text box.
  2. Confirm the message saying that formatting may be lost.
  3. A toolbar (1) appears above the text with bold, italic, underline, alignment, font, font size and colours. Click the three dots for more, such as links and images.

Click the cross on the left of the toolbar to go back to plain text. If you always want to write with formatting, set this under Settings, Composing Messages. See The most important settings.

Options when writing

On the right of the Compose screen, the options Return receipt, Delivery status notification, Priority and Save sent message in
(1) Return receipt, (2) Delivery status notification, (3) Priority, (4) Save sent message in
OptionWhat does it do?
(1) Return receiptYou ask the recipient to let you know they have opened the message. The recipient can decline.
(2) Delivery status notificationThe mail server notifies you when your email has been delivered.
Keep formattingWhen you forward or reply, the formatting of the original message is kept.
(3) PriorityFor example Highest or Lowest. Many email programs then show an exclamation mark.
(4) Save sent message inThe folder your sent message goes to. By default this is Sent.

Saving a draft

The message Message saved to Drafts at the bottom right of the screen
(1) the message confirming your draft has been saved

Not finished yet? Click Save at the top. Your message goes to the Drafts folder (1). The webmail also saves your message automatically every few minutes. Later, open the Drafts folder, double-click the message and carry on writing.

Standard replies: Responses

Do you often send the same reply? Then save it as a Response Text: a fixed text you insert with one click. You create them under Settings, Responses. When writing, click Responses at the top and choose the text.

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