Chapter 13 · 13.4
The daily limit has been reached
To prevent abuse, you can send a limited number of emails per day. This limit applies to your entire package combined: all your mailboxes, the webmail and your website. If you go over it, any further email that day is rejected.
What the message looks like
You get a message or a bounced email with, for example, Daily send limit ... is reached, You have reached your message limit or just Unrouteable address.
What do you do?
- Have you sent a lot of email yourself, for example an invitation to many people? Then wait until tomorrow. The counter resets to zero every night. Rejected email is not sent again automatically: resend important messages afterwards.
- Have you sent very little yourself? Then a mailbox or your website may be being misused to send spam. Check in DirectAdmin what has been sent, change the password of any mailbox you don't trust straight away and contact us. See What to do if your email address has been misused.
How many emails can you send?
You can see how many emails you can send per day in DirectAdmin under User statistics, at Sent E-mails. See Limit for sending email and Sending limits and the 'message limit reached' message.
Please note: it is better to send a newsletter or mailing to many people with a newsletter service, not from the webmail. See Can I send a mailing via my hosting package at WebOké?.
You can read more about this message in Message limit reached: the sending limit has been reached and Daily email limit reached.