Rules: in Outlook or on the server?

Rules sort your email automatically. For example, all email from your accountant goes to the Administration folder, or newsletters go to a folder of their own. With a WebOké email address, you can set this up in two places.

On the server: always works, everywhere

A filter in webmail runs on our server. The email is already in the right folder before Outlook collects it. So you also see it in the right place straight away on your phone and in every Outlook. It even works when your computer is switched off.

1. Log in to webmail (see Opening webmail).
2. Go to Settings and then Filters.
3. Create a new filter: what it should look for (for example the sender or the subject) and what should happen to the email (for example moving it to a folder).
4. Save the filter and check that it is switched on.

You can read more about filters on the server, including advanced options, in Server-side email rules (filters on the server). Want to block senders or words for all your addresses? Then use the SPAM Filters in DirectAdmin (see SPAM Filters: blocking senders, domains and words).

In classic Outlook

Right-click a message and choose Rules and then Create Rule. Or go to File and then Manage Rules & Alerts for more options.

With an IMAP account, Outlook runs the rule on your own computer. This means:

• The rule only works while Outlook is open.
• On your phone, you first see the email in your Inbox until Outlook on your computer moves it.
• Rules are not stored on the server. You won't have them on another computer or in the new Outlook.

In the new Outlook

Microsoft states that the new Outlook does not support rules for accounts from other providers, and that you set up those rules with the provider itself. So for your WebOké email address, you create your rules as a filter in webmail.

Tip: You don't need rules to move spam out of the way. Our server already puts spam in the Junk folder on the server. Outlook shows it as Junk or Junk Email. You can read how to improve the spam filter in Spam: how WebOké stops it, and how to train and test the spam filter. You can read more about folders in the article about folders in your mailbox.