Adding your email address to classic Outlook

Classic Outlook is the program from Microsoft Office or Microsoft 365, with the File menu at the top left. It connects directly to our mail server. Keep the details from The details you need to hand.

How to add your address

1. Open Outlook and click File, then Add Account.
2. Type your email address. Click Advanced Options and tick the box to set up your account manually. Click Connect.
3. Choose IMAP.
4. Under Incoming mail, enter your domain name or the server name of your package, port 993, encryption method SSL/TLS.
5. Under Outgoing mail, enter the same name, port 587 with STARTTLS (or 465 with SSL/TLS).
6. Click Next, enter the password for your email address and click Connect.
7. If Outlook asks for a username, enter your full email address.

After a few seconds you'll see your mailbox with your folders. With a large mailbox, it takes a while before all your mail has come in.

Do you end up in an older window?

Sometimes classic Outlook opens the Account Settings window with a list of accounts. In that case, choose a new account of the IMAP type and enter the same details. In the settings for the outgoing server, turn on the option that it requires authentication, using the same details as the incoming server. Without that authentication you can read mail, but you can't send it.

Does Outlook pick Exchange or Microsoft 365 by itself?

Your WebOké email address is not an Exchange account. If Outlook tries to sign you in to Microsoft or keeps asking for a Microsoft password, close the window. Start again and use Advanced Options to choose manual setup and IMAP yourself.

Tip: With classic Outlook, your mail goes directly between your computer and our server. No copy ends up with Microsoft (see Your mail via the Microsoft Cloud: the privacy choice).