Chapter 2 · 2.2
Adding your email address to the new Outlook
The new Outlook comes with Windows 11 and has a gear icon at the top right for its settings. First read Your mail via the Microsoft Cloud: the privacy choice: the new Outlook fetches your mail via the Microsoft cloud.
How to add your address
- Open Outlook, go to Settings (the gear icon at the top right) and then Accounts.
- Under your email accounts, choose Add account.
- Type your email address and click Continue.
- Outlook asks what type of account it is. Choose IMAP.
- Enter your password and open the advanced settings so you can fill in the servers yourself.
- For the incoming server, enter your domain name or server name, port 993, security SSL/TLS.
- For the outgoing server, enter the same name, port 587 with STARTTLS (or 465 with SSL/TLS).
- For both incoming and outgoing, use your full email address as the username, with the password of this address.
- Click Continue. Outlook asks for permission to sync your account with the Microsoft Cloud. Without this permission, you can't add the account.
The button names may differ slightly between versions. The details you enter are always the ones from The details you need.
Is your mail taking a long time to appear?
Microsoft first downloads your mailbox. With a large mailbox, this can take a while. Later on, new mail may also arrive with a slight delay. Still nothing after an hour? Then read The new Outlook: adding your account fails or mail arrives late.
Please note: If you can't add the account, the error message in the new Outlook often says little about the cause. First check in webmail that your email address and password work (see Opening webmail).