Chapter 5 · 5.3
Moving from Vimexx
Is your website, email or domain with Vimexx and do you want to move to WebOké? At Vimexx, you manage your domains in the klantenpaneel (customer panel), also called the dashboard. Your web hosting runs in DirectAdmin, just like at WebOké.
Below you can read where to find everything you need for the move at Vimexx. We checked this on 9 November 2026 in the public help pages of Vimexx. Menus and names may have changed since then. If you see something different, check the Vimexx help pages or ask Vimexx.
In short
| What | Where do you find it at Vimexx? |
|---|---|
| Customer area | Vimexx dashboard (customer panel), web hosting in DirectAdmin |
| Transfer code | called verhuistoken (transfer token): My Domains (My Domains) › your domain › Verhuistoken aanvragen (Request transfer token) |
| Transfer lock | My Domains › your domain › the padlock |
| Website backup | DirectAdmin, Restore Backups or Create/Restore Backups |
| Database backup | DirectAdmin › phpMyAdmin › Exporteren (Export) |
| DNS and name servers | DNS in DirectAdmin (with a hosting package), name servers in the customer panel |
| IMAP server | see the Vimexx email settings, port 993 with SSL |
| Cancelling | Mijn Hostings (My Hostings) › Beheren (Manage) › Hostingpakket opzeggen (Cancel hosting package) |
The transfer code
- Log in to the Vimexx dashboard and go to My Domains.
- Choose your domain on the left. In the Verhuistoken (Transfer token) box, click Verhuistoken aanvragen.
- Vimexx first sends a confirmation email to the registrant. After that, you receive the token. According to Vimexx, for a .nl domain the token appears in the overview of your domains, not in an email.
Is there a transfer lock on your domain? Then, according to Vimexx, you cannot transfer it, even with a token. Turn off the lock in My Domains by clicking the padlock next to your domain. With international extensions such as .com, a domain cannot be transferred during the first 60 days after registration or a transfer.
Do you have a .be domain? Then request the code from DNS Belgium, see .nl, .be and .de: what to look out for.
Backing up your website and database
- Downloading a backup: open DirectAdmin, go to Restore Backups, choose a restore point and tick websites, mail and databases. Click Download and wait until the status is Finished. You get a zip file.
- Creating a backup yourself in DirectAdmin is also possible, under Create/Restore Backups.
- Database: open phpMyAdmin in DirectAdmin, choose your database and click Exporteren and Starten (Go).
A full DirectAdmin backup from another account does not always fit your WebOké package as it is. It is better to move the files and database separately, or contact us. See Migrating your website: backup, import and WordPress.
DNS and name servers
- If your domain is linked to a hosting package, Vimexx says you change the DNS in DirectAdmin, not in the customer panel.
- You set the name servers in the customer panel under My Domains › Nameservers. There, you first create a name server template with Nameserver aanmaken (Create name server) and then select it for your domain. Use ns1.webawere.nl and ns2.webawere.nl, see Only switching the nameservers or DNS.
Your email
In its help pages, Vimexx mentions IMAP with port 993 and SSL. You can find the server name in the Vimexx email settings. In the email migration tool, under Other provider, enter the server name Vimexx gives there. If you use mail.jouwdomein.nl, copy your email before the switch: after the move, that name points to WebOké.
Cancelling
- Hosting: go to Mijn Hostings, choose your package, click Beheren and then Hostingpakket opzeggen. You confirm with a code from an email. Choose to cancel at the end of the contract. Cancelling with immediate effect takes everything offline straight away.
- Domain: do not cancel your domain at Vimexx if you are transferring it. According to Vimexx, a cancelled domain is cancelled immediately and goes into quarantine.
The full step-by-step plan is in The plan: in what order should you move everything?.