Email

☰ Add a mailbox to Apple Mail on macOS In this article, we explain how to add a mailbox that you created yourself in DirectAdmin (Create a new email address or mailbox)... ☰ Adding a mailbox to your iPhone (Apple Mail) In this article, we explain how to add a mailbox you created yourself in DirectAdmin (Create a new email address or mailbox) to th... ☰ Create a new email address/mailbox In this article we will explain how to create an email address in the DirectAdmin control panel, which can be done in just a few c... ☰ Unsubscribe with one click: the List-Unsubscribe header In Gmail, Yahoo and Apple Mail you'll see an Unsubscribe button at the top of many newsletters. That button doesn't come from the... ☰ Backup strategy: the 3-2-1 rule for your own business A stolen laptop, a colleague who accidentally deletes a folder, an update that breaks your webshop, or ransomware that encrypts ev... ☰ Using Bcc and privacy: emailing a group of people who don't know each other If you email your customers, members or the parents at a sports club all at once, you don't want everyone to see each other's emai... ☰ Certificate warning in your email client: The target principal name is incorrect Are you getting this message in Outlook? The server you are connected to is using a security certificate that cannot be verified.... ☰ The requirements from Gmail, Yahoo, and Microsoft for those who send a lot of mail Gmail, Yahoo and Microsoft (Outlook.com, Hotmail, Live.com and MSN) together receive a large share of all personal mail. Since Feb... ☰ Viewing and reading the header lines (headers) of an email Every email has dozens of lines at the top that you don't normally see: the headers. They're added by the sender's program and by... ☰ Setting up DKIM when DNS is hosted on an external server DKIM Digital signatures are becoming increasingly important in the world of email, especially with growing concerns about email au... ☰ Create a domain forward/redirect (domain registration) This article applies to domains that are not part of a hosting package (domain registration only). If your domain is part of a hos... ☰ Forward email to another address (forwarders, catch-all not recommended) Want mail sent to an address on your domain to automatically arrive at another address? You can do that with a forwarder. Below yo... ☰ Receiving email while moving your domain name If you move your domain name to WebOké, there is a short period in which some mail still arrives at your old provider and other ma... ☰ Moving your email to WebOké with the email migration tool Moving your email to WebOké? With our free email migration tool, you copy all your existing email from your old provider (for exam... ☰ Sending email: Too many recipients When sending an email, it is not possible to put more than 150 email addresses in the TO, CC or BCC fields combined. In that case,... ☰ Exporting a message as .eml and importing it again In webmail, you can save an email as a file: an .eml file. It contains the entire message as it is stored on the server: all the h... ☰ Reading a DMARC report With a DMARC record you tell recipients what to do with mail that claims to come from your domain, but doesn't pass the check. You... ☰ Add an email address to Thunderbird Thunderbird is our favourite mail client, great that you're choosing it!Thunderbird is free, open source and privacy-friendly. It... ☰ Email rejected: message too big Email isn't really designed to send large files. If your mail bounces back with a message like 552 Message too big or message size... ☰ Error message: 550 5.5.0 Requested action not taken: mailbox unavailable Did you get an email back with the message 550 5.5.0 Requested action not taken: mailbox unavailable? This means the receiving mai... ☰ Greylisting: why an email sometimes arrives a few minutes late Greylisting is a way to stop spam. When a message comes in that looks a bit suspicious, our mail server tells the sending server:... ☰ Connecting to the server failed Are you getting a message like this in Outlook? The connection to the server has failed. Account: 'mail.yourdomain.nl', Server: 'm... ☰ The default email account in DirectAdmin Every hosting package includes a mailbox with the same name as your DA username. This is the default email account. In the Email A... ☰ How do I check my email usage? In this article we explain how to check your email usage. First log in to DirectAdmin. In the red circle you can see how many emai... ☰ How can I get the correct sender with mail() in PHP? SMTP If your website sends mail with the PHP function mail(), the mail goes out without logging in. The technical sender (Return-Path)... ☰ I can't send email (receiving works fine) Does your mail come in fine, but sending doesn't work? Does a message stay stuck in your Outbox, or do you get an error message? W... ☰ I'm no longer receiving email: here's how to find the cause Is no mail coming in anymore, or are messages from certain senders missing? Go through this checklist from top to bottom. That way... ☰ Moving your address book from Gmail or Outlook to webmail If you're switching from Gmail or Outlook to a mailbox at WebOké, your contacts won't come along automatically. Even if your mail... ☰ View, download and restore your filters as a Sieve script The filters you create in webmail are stored by the mail server as a single text file: a Sieve script. You can view that script, d... ☰ Moving your KPN or XS4ALL email to your own domain KPN is switching its email service to KPN Mail en Cloud. Do you have an email address ending in @kpnmail.nl, @hetnet.nl, @planet.n... ☰ Limit for sending mail You can send mail through our servers using your mail program (SMTP), webmail, or your website. Every day, we count how many email... ☰ Can I send out a mailing via my hosting package with WebOké? You may send a mailing or newsletter through your hosting package at WebOké, within a few rules. These rules are there to prevent... ☰ Mail delivery failed: how to read the error message and what the codes mean Did you get an email back with the subject Mail delivery failed: returning message to sender, Undelivered Mail Returned to Sender... ☰ Email to Outlook, Hotmail, or T-Online delayed or rejected Does mail to an address at Outlook.com, Hotmail, Live.com, a company with Microsoft 365, or T-Online arrive hours late, or does it... ☰ Reliably send mail from WordPress and WooCommerce via SMTP WordPress sends mail for passwords and forms, and a webshop with WooCommerce for every order: a confirmation for the customer and... ☰ Sending email via PHP fails, MX records point elsewhere If you do not use our email service but use Gmail, for example, and point your MX records there, you also need to change an extra... ☰ Restore mailbox or deleted emails from the backup Accidentally deleted emails, emptied a folder, or thrown away an entire mailbox? Every night we make a backup of your hosting pack... ☰ Purge mailbox to free up space in DirectAdmin When the storage space of your hosting or Email Only package is full, you can always easily add extra storage space, click here fo... ☰ Mailbox taken over or spam from your address: here's how to clean up Are you suddenly getting a lot of error messages (bounces) about mail you never sent, are customers saying they're getting strange... ☰ Add a mailbox to Outlook You can use your WebOké email address in Outlook as an IMAP account. There are several versions of Outlook, though, and they don't... ☰ Add mailbox on Android (Gmail app and Samsung Email) Want to use your WebOké email address on your Android phone? In the Gmail app or in Samsung Email, add it as an IMAP account. Belo... ☰ Sending email from multiple aliases, error: Account xxx can not send emails from Getting the message Account ... can not send emails from ... when sending? That means you're sending with a sender address that do... ☰ Folders in your mailbox: Inbox, Sent, Drafts, Trash, Junk and Archive Your mailbox always has a few standard folders: Inbox, Sent, Drafts, Trash, Junk and often Archive as well. On your phone they're... ☰ Notification: Your mailbox - The size of your mailbox has exceeded a warning threshold This message is automatically created by mail delivery software (Exim).The size of your mailbox has exceeded a warning threshold t... ☰ My email doesn't arrive or ends up in spam: here's how to figure it out Does an email you send not arrive, or does it end up in the recipient's spam? With this step-by-step plan you can usually find the... ☰ MTA-STS and TLS-RPT briefly explained MTA-STS and TLS-RPT are two settings for your domain that deal with the encryption of mail coming in to you. You'll come across th... ☰ Going to webmail and what to do if you can't log in With webmail you can read and send your email in your browser, without installing anything. Here you can read how to log in and wh... ☰ Creating a signature in Webmail In this article, you'll learn how to create a fixed signature in webmail that is automatically added to the bottom of your emails.... ☰ Recognizing phishing: how to read a link and a sender Phishing is a message that poses as a trustworthy sender, so that you do something you wouldn't otherwise do: log in to a fake pag... ☰ Some messages sent to the mailing list are not being delivered Are some messages you send to a mailing list in DirectAdmin not arriving? Usually the message is larger than the list's Max Length... ☰ Adding or changing an SPF record in DirectAdmin Every hosting package has an SPF record in its DNS by default, which ensures that email is "allowed" to be sent from our server. A... ☰ Explanation of the email sending process / SMTP What happens to mail sent to your domain when a mail server is briefly unreachable? And to mail you send when the recipient's serv... ☰ Creating a vacation message or out-of-office reply Going away for a while? With a vacation message, everyone who emails you gets an automatic reply. In DirectAdmin you set a start a... ☰ From Microsoft 365 to WebOké: what to clean up in the DNS and at Microsoft Switching your email from Microsoft 365 to WebOké? Copying your mailboxes is covered in Moving email to WebOké with the email migr... ☰ Why not everyone gets your out-of-office reply Your out-of-office reply is on, but a customer says they didn't get a response. Or someone got it the first time but not after tha... ☰ Change the password or limits of an email address Forgot the password of a mailbox? You can set a new password in DirectAdmin. You don't need to know the old password. In the same... ☰ What are the blackhole forwarders for postmaster and others? In your list of email forwarders you will find three email addresses that point to :blackhole:. These are postmaster@, abuse@ and... ☰ Delete your website and keep only your email Want your website to go offline but keep your email? Then you have two options: you switch your hosting package to a cheaper email... ☰ You have reached your message limit / XX emails were sent yesterday You get this message when more mail has been sent in one day than your package's limit allows: A message that you sent could not b... ☰ Storing business email: retention obligations and archiving How long do you need to keep business email, and are you allowed to keep everything? In this article you'll read what the retentio... ☰ IMAP or POP3: what's the difference and which one should you choose? When you add your email address to an email client, such as Outlook, Apple Mail, Thunderbird or the mail app on your phone, you ch... ☰ My domain has moved to another provider, can I still access my email at weboke.nl? Has your domain moved to another provider, but there's still mail in your mailboxes with us? As long as your hosting package or em...