Chapter 2 · 2.1
Adding your email address to the Gmail app
In the Gmail app on your phone or tablet, you can use your own WebOké email address alongside your Gmail address. The app then reads your mail directly from your mailbox with us, using IMAP. This keeps working, even now that Gmail is stopping fetching mail from other accounts.
What you need
- Your full email address, for example info@yourdomain.com, and the password for that address. This is not your My WebOké password.
- The server name. If your website is hosted with WebOké, this is your domain name, for example yourdomain.com. Do you only have an email package with us, or is your website hosted elsewhere? Then use the server name of your package, such as linux2023.webawere.nl.
You can find the server name in My WebOké under My Products, in the Server column. It is also in the welcome email for your package.
How to add your address (Android)
- Open the Gmail app and tap your profile picture or initial in the top right.
- Tap Add another account.
- Choose Other. So don't choose Google, Outlook or Exchange.
- Enter your email address and tap Manual setup.
- Choose Personal (IMAP).
- Enter the password for your email address and tap Next.
- Incoming server: the username is your full email address, the server is your domain name or the server name. If the app asks for security and port, choose SSL/TLS and 993.
- Outgoing server: leave sign-in switched on, with your full email address and password. Server: the same name as for incoming. Choose STARTTLS with port 587, or SSL/TLS with port 465.
- Choose how often the app should sync and give the account a name if you like. Done.
On an iPhone or iPad, you add another account in the Gmail app in the same way and choose an account other than Google, Outlook or Yahoo. The button names differ per device and per app version. The details you enter are always the same.
All settings at a glance
| Setting | What do you enter? |
|---|---|
| Account type | IMAP |
| Incoming server | your domain name, for example yourdomain.com, or the server name of your package, for example linux2023.webawere.nl |
| Incoming port | 993, security SSL/TLS |
| Outgoing server (SMTP) | the same name as the incoming server |
| Outgoing port | 587 with STARTTLS, or 465 with SSL/TLS |
| Username (incoming and outgoing) | your full email address, for example info@yourdomain.com |
| Password | the password for this email address |
| Sign in to the outgoing server | on, with the same username and password |
For more about the server name and why you use your full email address, read All settings at a glance: servers, ports and security.
Not working?
- Incorrect username or password: enter your full email address as the username, for the outgoing server too. Test the password in webmail at webmail.weboke.nl.
- Certificate warning: use the server name of your package as the incoming and outgoing server. Don't use mail.yourdomain.com, imap.yourdomain.com or smtp.yourdomain.com.
- Can't connect to the server: read Gmail app: can't connect to the server.
- Receiving works, sending doesn't: check port 587 or 465 and whether sign-in to the outgoing server is switched on.
Tip: Once the app works, switch off fetching this address in Gmail on your computer. Otherwise the same mail arrives twice in the app: once through fetching and once through IMAP.