Order more storage/disk space
Running out of storage on your hosting package? You can expand it yourself in My Products. The extra space is active right away, and your website and email keep running as usual.
Ordering extra storage
- Log in to My WebOké and go to My Products.
- Click the package you want to expand. Under Usage you can see how much of your storage is in use.
- Below Usage, click Expand storage.
- Choose the new size. For each size you'll see the extra cost per period and what you'll pay now for the rest of your current period. Click Next.
- Check the summary and click Yes, expand to the size you chose.
The new storage is set up on the server immediately. You'll receive a confirmation by email.
What does it cost?
You only pay extra for the rest of your current period (pro rata). We add that amount to your next invoice, so you don't need to pay anything now. From the next renewal onwards, the extra storage is included in the price of your package.
Did you get an email saying your package is almost full? You can also use the button in that email to expand without logging in.
Reducing it again
You can choose a smaller amount of storage on the product page under Configurable Options, at Storage. A reduction takes effect immediately, without an invoice. Make sure your usage stays below the new limit, otherwise you won't be able to store new files or email.
Also for email packages and resellers
If your email package or reseller package has the Storage option, it works the same way.
Prefer a bigger package?
Already have the largest storage available for your package, or do you also need more computing power or data traffic? Then choose a bigger package on the same product page under Change hosting package. An upgrade takes effect immediately, with pro rata billing.
Would you rather free up space first? Read Storage or disk space full: how to free up space.
Detailed instructions with screenshots and a short video: Expanding storage in the WebOké manual, and Storage full: where is the space going? in the DirectAdmin manual.
